FREE Brake Pads with purchase of 2 Rotors. Discount applied automatically in Cart. Exclusions apply. See Details
FREE Brake Pads with purchase of 2 Rotors. Discount applied automatically in Cart. Exclusions apply. See Details
Both online and in-store purchases can be returned to your local store location. An original purchase receipt is required for all returns, and we ask that you make your return within 30 days of purchase. Return requirements include:
Items purchased online can be returned to any store throughout Canada or can be shipped back once the return has been authorized. You will still need to follow the return guidelines above when sending in a new return. Please keep the following in mind:
*Shipping charges are non-refundable.
When new parts are purchased for repairs, customers may be charged a core charge. A core charge is simply a deposit paid that will be refunded when the defective part has been returned. Cores are used by our suppliers to be remanufactured and recycled by thoroughly cleaning and inspecting the usable portions of the part and replacing any worn or damaged components, including seals, bearings, bushings, electronic components, and more, so that the part may be sold and installed again and function like new. All remanufactured products are tested thoroughly in OE-quality facilities to ensure that they provide the same form, fit, function, and performance as the vehicle’s original parts.
Cores can be returned to any store location or be shipped back for a refund (customer pays return shipping). Before returning a core, please ensure that all fluids have been drained, if applicable, and that you have your original purchase receipt or the packing slip and confirmation email, and your credit or debit card if this was the original payment method.
To submit a core return, you must obtain an RMA (Return Material Authorization) by calling our Customer Support team at 1-855-778-8278 to request an RMA.
Batteries cannot be returned once installed for any length of time (unless tested at a store and found to be defective).
“Dry” stored batteries are not returnable once opened or after acid in the kit is added to the battery.
If possible, making a return to your local store location at your convenience is the quickest, easiest, and most economical solution.
Batteries purchased online can be returned to any store throughout Canada or can be shipped back once the return has been authorized. You will still need to follow the return guidelines above when sending in a new return. Please keep the following in mind:
*Shipping charges are non-refundable
For returns involving warranties or defects, please send us an email via the Send us an Email section of the Contact Us page, or you may contact us toll free at 1-855-778-8278. Please be ready to specify the order number for the product you wish to return and be able to provide a brief description of the nature of the problem with the product. A Customer Support agent will assist you with the return and provide a Return Code RMA via e-mail.
All returned merchandise is subject to inspection and approval prior to credit being issued. Items must be properly packaged to prevent leaks during transit. Returns with leaking or damaged packaging may not be accepted. Retail store credit will not be given; we will only refund the card/account used for the purchase, so please retain gift cards until your entire transaction is complete. Clearance items, and custom-made or modified parts are not eligible for return.